HireVue

Updated November 5, 2026

Does HireVue use AI to score you?

For a summer 2028 applicant, HireVue is usually the first thing that happens after you apply to a big bank: J.P. Morgan sends the link within 48 hours on its 2028 investment banking posting, and Goldman Sachs runs a 30-minute recorded interview before its superday. The worry is that a machine decides. Here is what HireVue itself says its AI does, what it does not do, and what US law makes employers tell you.

Words only

What HireVue's AI scores

no face, tone or background

3 tiers

How scores reach recruiters

top, middle, low

30 days

Illinois deletion deadline

after you ask

10 business days

NYC notice before AI tool use

Local Law 144

Quick answer

Sometimes. HireVue is a video platform, and an employer can add an AI assessment to the interview or not. When it is on, HireVue transcribes what you say and scores the words against job competencies. It does not read your face, body language, background or tone of voice, and the hiring decision stays with the employer's recruiters.

Key points

  • Not every HireVue interview is AI-scored. HireVue says not all of its interviews have an assessment added, and the employer chooses.2
  • When AI scoring is on, it uses only what you say: speech is turned into text, then the text is scored. HireVue says it does not assess facial expressions, body language, your surroundings or tone of voice.1
  • Scores go to recruiters as tiers, and the final decision on next steps is taken entirely by the hiring company.1
  • Illinois requires notice, an explanation and your consent before an employer uses AI to analyze video interviews for Illinois-based jobs.8

What HireVue's AI actually reads

HireVue's explainability statement describes three steps. First, a speech-to-text system from Rev.ai turns your spoken answer into text. Second, HireVue's models work out what the text means. Third, they score the answer against how expert human raters scored answers to the same competency question.1

The same statement says the AI relies only on what you say. It does not use video analysis or other audio features, so it does not assess your facial expressions, body language, background and surroundings, or tone of voice.1 HireVue's candidate FAQ adds that it never uses your recording to identify you, which is what people usually mean by facial recognition, and that a scored answer is judged on its whole context rather than on keywords.2

So the practical lever is content. A clear, specific story about what you did and what happened scores better than a polished delivery with nothing in it, because the transcript is what gets read.

Who decides: the model or a person?

HireVue says its platform does not make recruitment decisions. Where an assessment is switched on, recruiters see each candidate in a tier: top (67 to 100 percent), middle (36 to 66 percent) or low (0 to 33 percent), with a suggested action for each, and the hiring company takes the final decision on next steps.1 Its FAQ describes the scored interview as a replacement for the 20-minute recruiter phone screen, with people interviewing the candidates who go through.2

US firms describe the same split. J.P. Morgan's 2028 Houston investment banking posting calls the HireVue a chance to bring your resume to life for its recruiting team and hiring managers.3 Its hiring FAQs say recorded interviews can evaluate skills such as verbal presentation and technical ability.4 EY's privacy notice for its HireVue tools says they replace long forms and pre-screening while keeping person-to-person interaction and human decision-making.5

Lazard publishes a notice on its AI video interview tool, which comes from a different vendor. It scores the text transcript against job competencies, does not capture voiceprints or face scans, and a recruiter makes the decision; you can ask for a non-AI format or for a human to review the output.7 It is a useful picture of what an AI-scored recorded interview at a bank looks like when the firm spells it out.

What US law makes employers tell you

Illinois was first. Its Artificial Intelligence Video Interview Act covers jobs based in Illinois: before the interview, an employer that uses AI analysis of recorded videos must tell you, explain how the AI works and what general characteristics it evaluates, and get your consent. It may share your videos only with people whose expertise is needed to evaluate you, must delete them within 30 days of your request, and must report demographic data if AI alone decides who gets an in-person interview.8

New York City's Local Law 144 covers automated employment decision tools. An employer may not use one unless it has had a bias audit within the past year, a summary of that audit is public, and New York City residents get notice, which must name the qualifications or characteristics the tool assesses and come 10 business days before use.9,10 If you live in New York City or are applying for a job based in Illinois, read every notice that arrives with your invite.

US firms that use it

Each line links to that firm's own process page.

  • Goldman Sachs: A recorded video interview of about 30 minutes; the superday follows for those selected after the HireVue.6
  • J.P. Morgan: A video interview powered by HireVue, sent within 48 hours on the 2028 Houston investment banking posting, to finish within 7 days.3
  • EY: HireVue digital interviews, CodeVue coding tests and HireVue cognitive assessments, with human decision-making kept.5
  • Bank of America: An on-demand HireVue video interview: 30 seconds to prepare and up to three minutes per answer, with no follow-up questions.11,12

How to prepare

  1. 01

    Read the invite and any AI notice

    An Illinois or New York City notice, or a firm notice like Lazard's, tells you whether a tool scores your answers and what it looks at.7,8,10

  2. 02

    Write for the transcript

    Scoring reads your words, so lead with the situation, say what you did, and finish on the result in plain sentences.1

  3. 03

    Answer the question that was asked

    Answers are scored against the competency behind each question, and the whole answer counts, not stray keywords.1,2

  4. 04

    Ask for an adjustment if you need one

    HireVue says employers can set alternative assessments, and Lazard offers a non-AI format on request.1,7

Read the full guideHireVue-style practice

This answer is general guidance for orientation, not a guarantee. Test formats, timings and employer cut-offs change, so verify the details on the provider or employer site before you apply. Last updated November 5, 2026.

Sources

  1. 1.Explainability Statement (short form), HireVue. Read Nov 5, 2026.
  2. 2.Frequently Asked Questions for Candidates, HireVue. Read Nov 5, 2026.
  3. 3.2028 Global Investment Banking Summer Analyst Program, Houston, JPMorganChase (job site). Read Nov 5, 2026.
  4. 4.Hiring FAQs, JPMorganChase. Read Nov 5, 2026.
  5. 5.Privacy Notice, Digital Interview and CodeVue Tool, EY (global). Read Nov 5, 2026.
  6. 6.Prepare (students), Goldman Sachs. Read Nov 5, 2026.
  7. 7.Global Notice on the Use of AI-Enabled Interview Tools in Recruitment, Lazard. Read Nov 5, 2026.
  8. 8.Artificial Intelligence Video Interview Act (820 ILCS 42), Illinois General Assembly. Read Nov 5, 2026.
  9. 9.Automated Employment Decision Tools (AEDT), NYC Department of Consumer and Worker Protection. Read Nov 5, 2026.
  10. 10.Automated Employment Decision Tools: Frequently Asked Questions, NYC Department of Consumer and Worker Protection. Read Nov 5, 2026.
  11. 11.Application process (US and Canada), Bank of America. Read Nov 5, 2026.
  12. 12.Candidate report on a public forum: BofA Campus Insights HireVue (Aug to Oct 2026). Read Nov 5, 2026.

Related questions

No. HireVue's explainability statement says its AI does not assess facial expressions, body language, your background or tone of voice. It scores the transcript of what you say.

More answers

More HireVue questions

Can you retake a HireVue interview?

Not once you submit. Inside the interview, the employer decides how many tries you get per question: Goldman Sachs has allowed one, J.P. Morgan two or three, and HireVue recommends one or two retries on top of the first take. A whole new interview usually comes only when a technical fault spoiled your recording, so contact the recruiting team at once.

Read the answer

How long does HireVue take to hear back?

Usually one to four weeks at the big US banks, but it can run to months. Morgan Stanley investment banking first rounds have come about two weeks after the HireVue, Goldman Sachs superday invites from about three weeks, and J.P. Morgan corporate programs about a month. Goldman Sachs and J.P. Morgan both review through the season, so a quiet month does not mean a no.

Read the answer

Is the SHL test hard?

It depends on which SHL test you get. The timed Verify reasoning tests are hard mainly because of the clock: about 1 to 2 minutes per question, adaptive, in one sitting. The work-style questionnaires that EY and PwC send are untimed, take 15 to 20 minutes and have no right answers, so there is nothing to get wrong in the usual sense.

Read the answer

Can you retake the SHL test?

Usually not for the same application. The firm that sends the SHL link sets the rule, and the US firms that publish one give you a single attempt: BCG says its SHL assessment cannot be retaken, and EY allows one attempt per validity period. Instead of a retake, your result is reused: BCG keeps it for a year and PwC for 120 days.

Read the answer

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